• Items with a receipt can be returned to the original payment method within 30 days of purchase. No returns will be accepted after 30 days.
• Items with a gift receipt can be returned within 30 days of purchase for store credit.
• Any other refund, exchange, or inquiry will require retail leadership approval.
• We cannot accept damaged or imperfect items.
• We cannot accept items no longer in production.
• We cannot accept any Pewabic items purchased at another retail store.
• Discounted, imperfect, & seconds items are final sale.
• Cash returns under $50 will be refunded in cash.
• Cash returns over $50 will be refunded via check, please allow 1-2 weeks to process.
• Orders paid with a check will be refunded via check, please allow 1-2 weeks to process.
• Once an item has left the pottery, Pewabic is not responsible for any damage.

Learn more about returning your web purchases here.

For all Education returns, contact Onsite Education Manager Lauren McCoy at lmccoy@pewabic.org

Please include your full name, order number, and the name of the class or workshop to be returned in your email.